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Tech Architect

We are looking for experienced Tech Architect.
Full-time | 10 - 14 Years Experience
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Job Description

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Role Overview

The Tech Architect will own the end-to-end technical architecture and engineering roadmap for BotPenguin, a high-scale SaaS AI chatbot platform. The role requires deep expertise in full-stack development, scalable systems design, cloud infrastructure, DevOps, AI integrations, and product engineering for large user bases. This position is hands-on and strategic, requiring collaboration with Product, Engineering, and Leadership teams.

Key Responsibilities

  • Architecture & System Design
  • Define, design, and implement scalable, secure, and resilient architecture for a multi-tenant SaaS platform.
  • Lead microservices design, data architecture, and API frameworks.
  • Drive modernization, refactoring, and performance optimization.
  • Product Engineering & Delivery
  • Own the technical roadmap for the chatbot platform including new features, AI/LLM integrations, automation workflows, and analytics capabilities.
  • Ensure high availability, low latency, and seamless user experience across web, mobile, and integrations.
  • Technical Leadership
  • Lead and mentor engineering teams across MERN/MEAN stack, DevOps, and backend services.
  • Enforce coding standards, best practices, and system observability.
  • DevOps & Infrastructure
  • Architect and optimize CI/CD pipelines.
  • Manage application deployment using Docker, Kubernetes (if required), and AWS cloud-native services.
  • Own uptime, scalability, monitoring, logging, and incident response.
  • AI & Chatbot Systems
  • Work with LLMs, NLP models, vector databases, and conversational AI systems.
  • Integrate third-party AI APIs and build in-house AI microservices.
  • Oversee AI workflows, training pipelines, and conversational intelligence.
  • Security & Compliance
  • Implement industry-standard security frameworks across the stack.
  • Ensure data privacy, encryption, access control, and vulnerability management.
  • Cross-Functional Collaboration
  • Work closely with Product Management to convert business needs into technical solutions.
  • Partner with QA, UI/UX, and Customer Success to deliver a seamless release cycle.

Technical Experience

  • 10–14 years of total software engineering experience.
  • Minimum 3+ years as Architect / Principal Engineer in a SaaS or large-scale product environment.
  • Strong expertise with MEAN/MERN stack — Node.js, Express.js, React/Angular, MongoDB.
  • Expert-level backend engineering with microservices, asynchronous systems, and distributed architecture.
  • Hands-on experience designing multi-tenant SaaS platforms.
  • Strong experience with AWS services: EC2, Lambda, S3, RDS, DynamoDB, Elastic Beanstalk, CloudWatch, IAM.
  • Proficiency in DevOps tooling: Docker, CI/CD pipelines, GitLab/GitHub, Jenkins, artifact management.
  • Experience with infrastructure-as-code (Terraform or CloudFormation preferred).
  • Deep knowledge of caching and queues: Redis, SQS, Kafka, RabbitMQ.
  • Experience building scalable, low-latency systems and optimizing performance.
  • Strong debugging & observability skills: logs, metrics, tracing, monitoring setups.

AI / LLM / Chatbot Experience

  • Experience working with LLMs such as OpenAI, Claude, Llama.
  • Familiarity with NLP pipelines, embeddings, and conversational AI systems.
  • Knowledge of vector databases (Elastic, Pinecone, Weaviate, etc.).
  • Ability to design or integrate AI microservices and training workflows.

Frontend & Mobile

  • Exposure to React, Angular, HTML/CSS/Tailwind.
  • Understanding of React Native app integrations (bonus).

Preferred (Nice to Have)

  • Kubernetes experience.
  • Familiarity with ElasticSearch, Redis Streams, and API gateways.
  • Experience working with real-time systems (WebSockets, event-driven architecture).

Soft Skills

  • Strong ownership mindset with product-first thinking.
  • Ability to mentor and guide engineering teams.
  • Excellent communication, problem-solving, documentation skills.
  • Ability to work in a fast-paced, iterative startup environment.

Education (Optional)

  • B.Tech/M.Tech in Computer Science or a related field (preferred, not mandatory).

Preferred

  • Experience in Kubernetes.
  • Experience with Redis, ElasticSearch, and API gateways.
  • Familiarity with WebSockets, real-time systems, and event-driven architecture.

Soft Skills

  • Strong ownership mindset with product-first thinking.
  • Ability to mentor teams and build engineering culture.
  • Excellent analytical, documentation, and cross-functional communication skills.
  • Problem-solving attitude and ability to work in a fast-paced environment.
  • Education
  • B.Tech/M.Tech in Computer Science or relevant field (preferred but not mandatory).

Top Reasons to work with us

  • Be part of a cutting-edge AI startup driving innovation in chatbot automation.
  • Work with a passionate and talented team that values knowledge-sharing and problem-solving.
  • Growth-oriented environment with ample learning opportunities.
  • Exposure to top-tier global clients and projects with real-world impact.
  • Flexible work hours and an emphasis on work-life balance.
  • A culture that fosters creativity, ownership, and collaboration.
Information collected and processed as part of the job applications you choose to submit is subject to Relinns’s Applicant and Candidate Privacy Policy.
Relinns is proud to be an equal opportunity employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity or any other basis protected by law.

Job Summary

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Location
Mohali, Sector 75, Punjab 160071
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Job Type
Full-time
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Date Posted
Posted 7 months ago
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Experience
Experience: 10 - 14
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Working Hours
10 AM - 7 PM
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Working Days
5 days | 2nd & 4th Saturday
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Application Form

Explore Exciting Opportunities and Shape Your Future with Our Diverse Range of Job Openings

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Resume *

To start your application, upload your resume in English as DOCX or PDF with a max size of 2 MB. We’ll store a copy in Google Drive if you upload from your computer.
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Resume *

To start your application, upload your resume in English as DOCX or PDF with a max size of 2 MB. We’ll store a copy in Google Drive if you upload from your computer.
PDF | 2 MB
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Contact details

Your name is the legal name that you use for legal purposes as it appears on your official documents (passport or driver’s license). Make sure that your legal name is provided in Latin characters and to include all middle names.
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Contact details

Your name is the legal name that you use for legal purposes as it appears on your official documents (passport or driver’s license). Make sure that your legal name is provided in Latin characters and to include all middle names.
By submitting an application through our website, you agree to provide accurate and truthful information. We reserve the right to verify the details provided and may reject applications with false or misleading data. Your application information will be treated confidentially and used solely for recruitment purposes. We are an equal opportunity employer and do not discriminate based on race, gender, religion, or any other protected status. The submission of an application does not guarantee employment, and we are not liable for any decision related to your application. We may contact you via the provided contact details for further recruitment-related communication.
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Frequently Asked Questions

You should complete the assignment on your own without seeking help from anyone, including colleagues, or friends, or copying from other websites. If anyone is found violating this rule, their continued engagement with the company will be affected, leading to termination.
Personal Laptop/System with 8 GB RAM, 120 GB SSD, or more for the training period and the official system will be allocated after the training period Laptop/System audio/video input & output should be properly functional List of software that should be installed on the laptop All Profiles: Google Chrome, Grammarly, Technical Profiles: VSCODE, Ubuntu as OS Non-Technical Profiles:
Anyone original document (10th, 12th, graduation or post-graduation) Identity proof. (DL, PAN, and Passport) Address proof (Aadhar Card) Passport Size photographs Photocopy of Certificates from matriculation to up to your highest qualification. 2 Professor’s/Professional References
You should be agreed to the stipend amount mentioned in the letter of intent (LOI) provided by the company. You should understand that the stipend amount is final and is happily accepted by you. You should accept the terms and conditions mentioned in the LOI and confirm your commitment to fulfilling your responsibilities as an employee of the company.
You are free to plan your vacations during your training period. However, if you take more than 6 days of leave, your training period will get extended by the days of vacation you take. Your appraisal will be affected and the retention bonus transfer if committed will be extended in case an employee is on leave for more than 10 days in a calendar apart from the allowed leaves quota or if 10 continuous leaves are taken. The new date of successful completion of one (1) year will be calculated based on the number of leaves taken from the date of one (1) year of successful/continuous completion.
The candidate has to get a request letter from the college for employment at Relinns. Once we receive an Employment request letter, the candidate will be offered the Letter of Intent for Employment at Relinns. On the date of joining, a candidate will be requested to get all documents as per the joining email for verification purposes & need to submit one original certificate 10th or 12th Class for the training period.
Relinns will be providing only 2 documents, one at the joining date (Appointment Letter) other is the Experience letter, In case there is any other document required by the college as per the curriculum request then it can only be given based on email requests from college authorities. Please inform HR prior to your joining about such a request.
In case of any misconduct, failure to comply with company policies, or not being able to meet the expected performance standards, Relinns has complete authority to discard your candidature for employment.
Candidates who leave before 12 months without paying Relinns INR 20,000 per month to the company for the time spent during the training; as a penalty to cover the cost of training spent by the company will be considered as an absconding case which will be informed to the college authorities and relevant industry forums may affect his/her further engagement in the industry and will be blacklisted by Relinns. The company will pursue legal action to recover the training cost.
Relinns is not the best place for those who are looking for engagement for short period and have plans for higher studies, govt jobs, shift to aboard, or joining a family business. Candidates who leave within the training period or after working for a few months before completing the 12 months from DOJ with the company will not be eligible for a training completion certificate, will have to service a 30-day notice period, and will have to pay Relinns INR 20,000 per month to the company for the time spent during the training; as a penalty to cover the cost of training spent by the company and to get relieved from the company with proper documents.